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Corporate Information:
International in reach, local in support philosophy
KnowledgeShape is an international company with offices in
a variety of locations with support distributed near clients.
Corporate management and oversight is provided in southern
California, USA and Vancouver, Canada.
Development is managed in two key international cities,
namely Vancouver, Canada and Colombo, Sri Lanka. Web services and
support is provided from Toronto and Los Angeles, CA. Consulting services is distributed
throughout the KS channel while coordination and consistency
is managed out of San Diego for North America and Dubai for
international units. The Middle East regional offices are found
in Dubai, UAE and Muscat, Oman.
Custom deployments are handled by IT partner services firms
with the ideal location being near the origin of sale. Help desk
is handled in Toronto while technical support is a cross-enterprise function depending on post-sales installation
consulting needs. The KS supply channel forms an integral
partnership to supply servers and support functions within the
company, with heavy emphasis on VAR and ASP managing partners.
Centers of excellence:
Head quarters and executive offices:
- Los Angeles: Escrow and archive Web search services
- Toronto: Canadian sales, and web based hosting and consulting services
- San Diego: US consulting, delivery and North American sales
- Vancouver: CrawlScape, SoftPaperScape and SpeakScape development cell
- Colombo, SR: PatternScape and ScapeShape development cell
- Dublin: International Sales and Marketing, support and EU Consulting
- Dubai: Strategic Development (Global Markets)
P.O. Box 73923
L. 41 Emirates Towers
Dubai U.A.E.
- Muscat, Oman: Regional Sales and Marketing, Middle East and North Africa
P.O. Box 1751
Ruwi 112
OMAN
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