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Channel Partners
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ISP's:
ISP’s are invited to join the KS Channel Partner Program to supply hosted data
center search and communication solutions for a variety of web sites. Clients of the ISP will normally be web sites needing PatternScape and ScapeShape platforms for their own web site search and user collaboration.
Definition:
An ISP agrees to sell KS hosted web products (collocation, shared and dedicated server based packages) based on the KS
hosting pricing tables. Compensation is based on the price set by KS, which includes a separate price for support services. The distinction between an ISP and an ASP is that the
ASP provides all client application solutions while the ISP is permitted to host
internet domain search solutions for web sites. The ISP is permitted
and encouraged to operate as a reseller but has its main role as service provider for KS website search and communication technologies (PatternScape, ScapeShape, CrawlScape, SoftPaperScape, and SpeakScape).
Typical ISP:
- Web site hosting companies
- Independent data centers
- ISP’s with ability to support applications and users
Capability:
- Dedicated and shared server capability
- Shared servers host 100-1000 user search and collaboration deployments
- 24/7 reboot and help desk support
- KVM over IP capability
- Redundant Internet pipelines
- 20-100 Mbits minimum pipeline capacity
- 8-hour battery backup for data center and/or 48 hour generator supply available as backup to batteries
- Ability to host 50 cabinet based 1u-servers
- Supply users with software, support, and hosted hardware
- Professional services to support users with help, technical support, and reboots
- Installation commissioning and start-up capability
- Building and installing single server systems and cabinet based clusters
- Configuring IP’s and web (http, ftp) services
- Configure KS paper and voice conversion software
- Configure browser-based KS software for search, forums, and communications
- Provide 30 days support and training for all solutions sold to end users
Process:
ISP support systems:
http://isps.scapeshape.com/: channel support, communications, document sharing, search demo facility, current events
news and announcements.
Options:
- ScapeShape site for search demo channel support
- Hosted SS accounts for building user and specialty specific demo sites, crawls, indexing,
search and communications.
- Dedicated servers for building large specialty demo sites, crawls, indexing,
search and communications.
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